1. Data Collection and Usage

EXIMATRIX GLOBAL SOLUTIONS collects various types of personal information, including:

• Account details (e.g., name, email, payment information)

• User content (e.g., prompts, uploaded files)

• Usage data (e.g., interactions with the service, device information)

• Location data (e.g., IP address)

This information is used to provide, maintain, and improve EXIMATRIX GLOBAL SOLUTIONS services, conduct research, and communicate with users.

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2. Data Sharing

EXIMATRIX GLOBAL SOLUTIONS may share user data with third parties under specific circumstances, such as:

• With vendors and service providers who assist in delivering services

• For legal compliance or to protect rights and safety

The policy specifies that EXIMATRIX GLOBAL SOLUTIONS does not sell user data to third parties.

 

3. User Rights

Depending on jurisdiction, users may have certain rights regarding their personal information, including:

• Accessing, correcting, or deleting personal data

• Restricting or objecting to processing

• Withdrawing consent where applicable

• Lodging complaints with data protection authorities

Users can exercise these rights through their EXIMATRIX GLOBAL SOLUTIONS account or by submitting requests via the Privacy Request Portal or email.

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4. Data Retention and Security

EXIMATRIX GLOBAL SOLUTIONS retains personal information only as long as necessary to provide services or for legitimate business purposes. They implement reasonable measures to protect personal data from unauthorized access or disclosure. However, no internet transmission is completely secure, and users should exercise caution when sharing sensitive information.

 

5. User Control Over Data Usage

Users have control over how their data is used:

• Temporary chats are not used for model training and are deleted after 30 days.